Terms and Conditions


Shipping times are estimates only, based on standard ground service, and therefore cannot be guaranteed. Please allow 6 to 8 weeks for the delivery of the first issue of your subscription. Shipping costs and applicable taxes are included with the purchase of magazine subscriptions and back issues only.

Payment Options

You can pay for your order by credit card, money orders, or cheques. Only Visa or Mastercard are accepted at this time. Please do not mail cash. We require one week for personal cheques to clear prior to processing the order. There is a fee of $25.00 for NSF cheques. No COD orders can be accepted.

Credit Card Fraud Prevention

We take every measure possible to prevent credit card fraud. From time to time it may be necessary to obtain additional credit card and card holder information such as fax copies of your driver's license and the credit card used to ensure we are charging the order to the rightful credit card holder.

Return/Shipping Contact Information

Return/Shipping Contact Information for magazine subscriptions
Carlie Hubele
1-800-663-6580 ext 622

The information provided on this website is for educational and informational purposes only. It should not be used as a substitute for the advice of an appropriately qualified and licensed practitioner or healthcare provider. The opinions expressed here are not necessarily those of Alive Publishing Group Inc., its affiliates, or parent company. Different views may appear in future articles or publications. Information on alive.com is copyrighted and must not be reprinted, duplicated, or transmitted without permission.